Vindaloo Softtech: Delivering on Customer Requirements with Efficient Project Management Models
Indias Enterprise Communication Solutions market is growing with global companies and large enterprises setting up in the country and professional-grade communication solutions becoming more popular. Internet costs are much lower than in other countries, making VoIP an attractive and cost effective option for business communication. The COVID-19 pandemic has also highlighted the importance of remote working, and reliable Enterprise Communication Solutions allow teams to collaborate remotely without affecting productivity.Established in 2016, Vindaloo Softtech offers customized software development services for businesses that require exclusive features and white labeling options in VoIP solutions. The company provides various price tiers to accommodate the different requirements and budgets while ensuring promised features are not compromised and time to market is minimum.
Vindaloo Softtech offers custom VoIP software solutions using open-source technologies like Asterisk, Free SWITCH, Kamailio, OpenSIPs, and WebRTC. It developed several key VoIP business products for small to mediumsized businesses, including Multi Tenant PBX, Contact Center Software, Class 4 & 5 SoftSwitch, and IVR Solutions. Over the years, Vindaloo’s expertise has grown in WebRTC Solutions, such as Peer to Peer, Multipoint Conferencing Unit(MCU) and Selective Forwarding Unit(SFU) Architectures.
Moreover Vindaloo Softtech is exploring custom integrations for VoIP systems. It has developed a platform independent firewall system for PBX systems and recently integrated the Desktop App with PBX Server. The company provides a
one time provisioning server setup for their customers using any 3rd party SIP dialer.
Vindaloo Softtech is known for its expertise in developing VoIP software and creating various products such as VoIP billing software, dedicated PBX server, IVR, Dialer software, Session Border Controller (SBC), and Contact Centre Solutions. In addition, it also offers custom CRM development, web app development, and MEAN/ MERN stack development services.
Vindaloo Softtech follows three different project management models to better prepare for any upcoming projects or customer requirements. The Waterfall Model is ideal for a sequential, single direction project where the linear progression methodology allows for efficient planning, accurate project cost estimation, meticulous documentation, and progress measurement with clearly defined milestones. On the other hand, the Agile Model is ideal for projects developed on multiple sprints/stages and where the client requirements change frequently. This model follows a cyclic order where the client is also a part of the feedback that empowers the next production cycle. Lastly, the Augmented Staff model allows clients to hire expert resources directly on a per-project basis, filling in the temporary to permanent workforce gap without missing out on vital opportunities. Vindaloo Softtech takes pride in its high customer retention rate of 95 percent and focuses on acquiring customers from across the globe. While a significant portion of the customer base is in the US, it also caters to clients from Europe, Asia, Australia, and the Middle East.
“Being a trusted name in the VoIP software industry, Vindaloo Softtech has expanded to offer custom software development services. We have some new products developed inhouse that we aim to launch this year. We are currently ironing out all the kinks and squashing any bugs in the code before introducing the products to the market. We are working with the AI-enabled Chatbot system to perform realtime chat conversations”, shares Bhaskar Metikel, Director, Vindaloo Softtech. Recently, Vindaloo Softtech was honored with the Iconic Brand of the Year 2022 by Prime Insights, and acknowledged as a Leading Indian Software Development Company by Clutch. Furthermore, the company was twice featured on GoodFirms for delivering truly efficacious IT Solutions the previous year. It was to scale further with the same tenacity towards the industry.
Vindaloo Softtech is known for its expertise in developing VoIP software and creating various products such as VoIP billing software, dedicated PBX server, IVR, Dialer software, Session Border Controller (SBC), and Contact Centre Solutions. In addition, it also offers custom CRM development, web app development, and MEAN/ MERN stack development services.
Vindaloo Softtech follows three different project management models to better prepare for any upcoming projects or customer requirements. The Waterfall Model is ideal for a sequential, single direction project where the linear progression methodology allows for efficient planning, accurate project cost estimation, meticulous documentation, and progress measurement with clearly defined milestones. On the other hand, the Agile Model is ideal for projects developed on multiple sprints/stages and where the client requirements change frequently. This model follows a cyclic order where the client is also a part of the feedback that empowers the next production cycle. Lastly, the Augmented Staff model allows clients to hire expert resources directly on a per-project basis, filling in the temporary to permanent workforce gap without missing out on vital opportunities. Vindaloo Softtech takes pride in its high customer retention rate of 95 percent and focuses on acquiring customers from across the globe. While a significant portion of the customer base is in the US, it also caters to clients from Europe, Asia, Australia, and the Middle East.
“Being a trusted name in the VoIP software industry, Vindaloo Softtech has expanded to offer custom software development services. We have some new products developed inhouse that we aim to launch this year. We are currently ironing out all the kinks and squashing any bugs in the code before introducing the products to the market. We are working with the AI-enabled Chatbot system to perform realtime chat conversations”, shares Bhaskar Metikel, Director, Vindaloo Softtech. Recently, Vindaloo Softtech was honored with the Iconic Brand of the Year 2022 by Prime Insights, and acknowledged as a Leading Indian Software Development Company by Clutch. Furthermore, the company was twice featured on GoodFirms for delivering truly efficacious IT Solutions the previous year. It was to scale further with the same tenacity towards the industry.
